# Questions
2

Our Business #110

Fugo Materials, is specialized in physical bulk commodities for different commodities, such as fuel oil, crude oil, LPG, bitumen, metals ore and concentrate, sea sands, steam coals, and vehicles etc..

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3

Do you provide past performance #111

Buyer Requests and Building Trust: Our Approach for Positive and Productive Discussions

In our interactions with buyers, we strive to provide comprehensive offer details and engage in productive discussions. However, we have encountered instances where buyers express only doubts and request past performance information without providing any prior information or discussing the offer itself.

While we understand that buyers may have legitimate concerns, we are unable to dedicate time to address these doubts without any evidence of the buyers authenticity and capability.

We are willing to address buyer doubts and concerns, but only if the buyer can provide tangible proof of their legitimacy and capability.

We acknowledge that some buyers may have prior experience in trading oil, but it is important to note that bad experiences cant improve the chances of a successful transaction.

Typically, we do not disclose our buyers past performance unless the buyer can provide proof of funds (POF). Once POF is provided, we are open to sharing our past performance to build trust and confidence in our capabilities.

Thank you for your understanding, and we look forward to engaging in discussions that foster trust and result in successful transactions.

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4

Request price mark up #112

If you ask mark up, you shall let us know how many people on your side first, we may suggest how to share commission. The offer is provided commission as you see it, we usually dont discuss mark up at very beginning..

When it comes to our product offerings, we present our prices and procedures. However, there are instances where buyers request markups. Please note that for the first order, we typically do not negotiate markups.

Since we have no prior information about the buyer and are uncertain about the buyer and are unsure if they are genuine, we prefer not to engage in any potentially fruitless discussions.

The buyer should make their decision to proceed or not based on our offer price and commission as presented. If the buyer genuinely wishes to discuss markups, they should provide some form of advance evidence that convinces us of their credibility and capability to fulfill their obligations.

Buyers or their mandates should appreciate the offer and not be concerned about the commission amount for the first order. We can revisit the commission discussion for future orders. It is important to understand that the commission holds no significance if the transaction cannot be successfully completed.

Thank you for your understanding, and we look forward to establishing a mutually beneficial business relationship based on trust and successful transactions.

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5

Request an offer #113

To contact us, please use either email or WhatsApp. As a business, we greatly prefer discussing details via email as it allows for more comprehensive and organized communication. However, if you choose to reach out through WhatsApp, please ensure that your message contains sufficient and pertinent information.

When contacting us, please include the following information in your email or WhatsApp message:

Your contact information

Company information or something about buyer you represent..

Delivery terms: Please specify whether you are interested in FOB (Free On Board) or CIF (Cost, Insurance, and Freight) terms for the transaction.
Destination ports or FOB ports: Clearly indicate the desired destination ports or FOB ports relevant to the transaction.

If you are inquiring about FOB terms, please specify whether it will be a tank-to-tank or tank-to-vessel transfer. Additionally, it is important to note that if your buyer does not possess a TSA (Tank Storage Agreement) or CPA (Chartered Party Agreement), the chances of proceeding with the transaction are significantly lower. Please take this into consideration.

We appreciate your understanding and cooperation in providing the necessary details. This will enable us to better assess your requirements and respond promptly and effectively.

If you are unsure about the specific information you need to provide, please refer to a Letter of Intent (LOI) that a buyer typically provides when requesting a quotation.

Thank you for your interest, and we eagerly await hearing from you soon. Pls kindly send inquiry with details to this email: fugohk@gmail.com, thanks

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6

How issue LOI or ICPO #114

When you contact us for any product, please provide the following information:

Product details
Quantity required
Destination port, FOB or CIF ect
Any specific requirements

This will allow us to send you an offer as soon as possible. If youre unsure about the information needed, you can refer to the typical requirements of a Letter of Intent (LOI) or simply send us the LOI directly.

We will then provide you with a SCO. Please review the SCO and let us know if you have any questions or require further discussion.

If you are ready to proceed, please send us an Irrevocable Corporate Purchase Order (ICPO) following the established procedure.

If you require a Firm Offer (FCO) from the seller or title holder, we can assist with that. However, please send us an LOI or ICPO first, addressed to Fugo Materials. We will review it and then arrange to get the FCO or, in some cases, a draft Sales and Purchase Agreement (SPA).

If you do not provide an LOI or ICPO, and we have no information about the buyer, we may still send you an SCO from Fugo Materials, which will include full details. This will allow you to review, discuss, and make a decision. However, if you cannot accept the SCO and request an SCO or FCO directly from the seller/title holder, we will not be able to serve you in that manner without any buyer information.

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7

Dip and pay no upfront #115

We understand that you are interested in conducting dip and pay transactions without any upfront payments. However, we would like to clarify a few points before proceeding with any potential business arrangements.

Firstly, it is important to ascertain whether you have successfully completed any dip and pay transactions in the past. We would appreciate it if you could provide us with any evidence or references that demonstrate your ability to fulfill your obligations as a buyer.

It is essential to acknowledge that obtaining title documents without any upfront payments is not a common practice. In the business world, it is rare to find a situation where you can acquire title documents without providing any form of financial commitment beforehand.

When we refer to upfront payments, we mean that the buyer issues a bank instrument or makes an advance payment before receiving the title documents. As a general rule, we tend to avoid working with offers that require advance payments. However, we may consider offers that involve bank instruments such as DLC or SBLC, or a small fee that aligns with the transactions requirements.

Occasionally, we receive offers that claim to require no upfront payments. However, as the process unfolds, the seller may request payment before proceeding with the issuance of the title documents. This is usually due to the lack of a reliable performance track record from the buyer. In such cases, the seller may ask for advance payment or additional steps to ensure the buyers credibility and commitment.

We hope this clarifies our perspective on dip and pay transactions without upfront payments. We look forward to receiving any information or assurances that can help establish your trustworthiness as a buyer and your ability to perform as expected.

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8

Finance transactions #116

We support to finance any of your petroleum purchase transactions using Financial instrument such as SBLC MT760 or DLC MT700 which will be issued from any top 25prime banks, there is no upfront payment in our procedure..

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9

How to address ICPO #130

When buyer is ready to proceed, pls send ICPO address to Fugo Materials unless specified or discussed.

Fugo Materials
Unit 2214, 22/F, Mira Place Tower A, 132 Nathan Road, Tsim Sha Tsui, Kowloon, HK

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10

Do you accept buyer procedure #131

We understand your desire to work with us, but unfortunately, we cant accept your buyer procedure. We handle all transactions through our established seller procedure.

Protecting Our Reputation: We have a commitment to maintaining the highest standards for our clients. Accepting buyer procedures without proper vetting could put our reputation and our clients interests at risk.

Unknown Buyer, Unknown Performance: We dont have any information about buyer company or past performance. Its crucial for us to know who were working with and to assess their reliability.

Time Efficiency: We are focused on providing our clients with the best possible service. Reviewing and evaluating buyer procedures takes time, and we prioritize working within our own established procedure.

Simply say..
Seller Procedure Only: For all products offered by our company, we exclusively use our seller procedure.

Serious Buyers, Serious Process: If youre a serious buyer, you should be willing to work with us using our established procedure. Why buyer even cant review and discuss basis our offer procedure? instead, request seller to accept his procedure, that is not acceptable..

Proof of Funds: We might consider a buyer procedure if you can provide proof of funds (POF) and demonstrate a solid track record of successful transactions.

If buyer cant work with our established procedure, it will be difficult to proceed a transaction, we will not be able to accept that.

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11

many products, is it available #134

Many products post in website, if you ask a single product available or not, we need to check sellers.

Buyer shall send us inquiry, and brief enough details for us to make an offer, we will then suggest the best available products basis your needs.

If you provide no good details, we even dont know who you are, no present an good inquiry, just ask it if available, be honest we will not really go to check sellers for you.

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